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FAQs of Cerros Zero-G Chest Protector.

  • With which jacket are the Cerros Zero-G DC1B Chest Protector compatible with?
    The Cerros Chest Protectors are compatible with the Air GT 4 Jacket, Tornado Pro 4 Jacket, Helium GT Jacket and Urban X Jacket 2023 chest protector ready pockets. The other riding jackets in our collection come with chest protectors.
  • In how many days can I expect my order to get delivered?
    Typically, it takes around 5-7* working days for the domestic orders to get delivered and 10-20* working days for international orders to get delivered, after they’re picked up by our 3rd party courier partners. We typically take 1-2 working days to process and pack an order. We work with 3rd party courier partners. In very rare cases, due to logistical, operational, or force majeure complications, the delivery may get delayed. Please note that we do not have any control over a delay in delivery by the 3rd party courier partner. However, we will do our best to escalate the delay with the 3rd party courier partner and expedite a resolution.
  • Which payment methods are available on rynoxgear.com?
    The following payment methods are available on rynoxgear.com
    - Credit card
    - Debit card
    - UPI
    - Net banking
    - Paytm
    - Wallet options
    - Cashcard
    - EMI options

    Please note that credit-based payment methods may or may not apply, depending on your specific credit history.
  • Can we customise the Cerros Zero-G DC1B Chest Protector ?
    Presently, Rynox does not provide any customising services. We highly recommend not getting the product customised or personalised at your end. Any such unauthorised repair/modification/alteration to the product may adversely affect the structural integrity of the product and will void the warranty.
  • Is there any way we can check the authenticity to get rid of fraudulent sellers?
    To make sure you are buying a Rynox Genuine product you may purchase from our Exclusive Stores, Rynox Website or our Authorised Dealers nearest to you, please click here to find our Exclusive Store or Authorised Dealers nearest to you.
  • Does Rynox ship internationally?
    Yes, we do ship internationally. All customers, irrespective of which country they’re from, pay the same price for all our products. The only difference for international shipments is that the shipping fees are charged on actuals. Please note that there might be separate import taxes that the customer may need to pay upon the arrival of the shipment in the destination country.
  • Follow these steps to place an international order on our website:
    - We recommended creating an account on rynoxgear.com and signing in for seamless support and updates. However, you can place an order as a guest, without signing in.
    - Add the desired product/s. Proceed to check the cart.
    - Verify the colour, size and quantity of the products in your cart. Proceed to checkout.
    - Select your country, enter your shipping address and your mobile phone number. Proceed to ship.
    - The total amount to be paid is auto fetched. It includes the MRP of selected products and international shipping fees in USD. Proceed to payment.
    - Select Razorpay as the payment method. Select billing address. Proceed to complete the order.
    - Scroll down to see Wallet options and select PayPal as your wallet. Proceed to pay.
    - Log in to PayPal and complete the payment.

    In case you have any questions or need further assistance, you can contact our customer support team click here.
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