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OPTIMUS TANK BAG FAQ's

  • Can a full face helmet fit inside the Optimus Tank Bag?
    The Optimus tank bag, when fully expanded, is big enough to accommodate a full face street/track helmet. However, to avoid scratches and scuff marks on the surface finish of the helmet, insert it in a microfiber helmet bag before keeping it in the Optimus Tank Bag.

    Please Note: Always wear a helmet when riding, don't keep it in a tank bag.
  • Can a laptop fit inside the Optimus Tank Bag?
    Do take a look at the dimensions of the Optimus Tank Bag mentioned on our product page. The ‘Product Dimensions’ button is in the size selection section. If you must keep your laptop in a tank bag, then we highly recommend you first insert the laptop in a padded sleeve and then keep the laptop in the main compartment of the tank bag.

    Please Note: We do not recommend riding with a laptop in a tank bag mounted on a motorcycle.
  • Is the Optimus Tank Bag universally compatible with any motorcycle?
    Yes, the Optimus Tank bag is universally compatible with all motorcycles. We highly recommend you compare the dimensions of the Optimus Tank Bag with the dimensions of your tank before purchase. The Optimus Tank bag can be mounted as follows:
    For Metal Tanks: Mounts with 5 powerful monopole magnets, for a zero-displacement and hassle-free install and uninstall

    For Non-Metal Tanks: Mounts with quick release straps
  • Does the Optimus Tank Bag come with a rain cover?
    Yes, the Optimus Tank Bag comes with a rain cover to protect your tank bag from the rain.
  • Does Rynox ship internationally?
    Yes, we do ship internationally. All customers, irrespective of which country they’re from, pay the same price for all our products. The only difference for international shipments is that the shipping fees are charged on actuals. Please note that there might be separate import taxes that the customer may need to pay upon the arrival of the shipment in the destination country.

    Follow these steps to place an international order on our website:
    - We recommended creating an account on rynoxgears.com and signing in for seamless support and updates. However, you can place an order as a guest, without signing in.
    - Add the desired product/s. Proceed to check the cart.
    - Verify the colour, size and quantity of the products in your cart. Proceed to checkout.
    - Select your country, enter your shipping address and your mobile phone number. Proceed to ship.
    - The total amount to be paid is auto fetched. It includes the MRP of selected products and international shipping fees in USD. Proceed to payment.
    - Select Razorpay as the payment method. Select billing address. Proceed to complete the order.
    - Scroll down to see Wallet options and select PayPal as your wallet. Proceed to pay.
    - Log in to PayPal and complete the payment.

    In case you have any questions or need further assistance, you can contact our customer support team click here.
  • In how many days can I expect my order to get delivered?
    Typically, it takes around 5-7 working days for the domestic orders to get delivered and 10-20 working days for international orders to get delivered, after they’re picked up by the courier. We typically take 1-2 working days to process and pack an order. We work with 3rd party courier partners. In very rare cases, due to logistical, operational, or force majeure complications, the delivery may get delayed. Please note that we do not have any control over a delay in delivery by the 3rd party courier partner. However, we will do our best to escalate the delay with the 3rd party courier partner and expedite a resolution.
  • Which payment methods are available on rynoxgears.com?
    The following payment methods are available on rynoxgears.com
    - Credit card
    - Debit card
    - UPI
    - Net banking
    - Paytm
    - Wallet options
    - Cashcard
    - EMI options

    Please note that credit-based payment methods may or may not apply, depending on your specific credit history.
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