Product FAQs - Gloves - Urban FAQ's

All our gloves are unisex. We will highly recommend referring to the size chart and comparing it with actual body measurements before purchase.

The Urban Gloves has a leather chassis with mesh panels. The gloves are engineered and optimised for use in warm and dry climates. Generally speaking, while leather gloves can be used in the rain; you will need to take care of the gloves after they get wet. Kindly refer to the wash and care section of the gloves to increase the service life of your gloves. However, if you are looking for gloves that will keep the rain out and keep your hands dry; you will need to find a pair of gloves with some type of water resistance or waterproofing built into them. As of today, we do not have purpose-built waterproof gloves in our collection.

Yes, we do ship internationally. All customers, irrespective of which country they’re from, pay the same price for all our products. The only difference for international shipments is that the shipping fees are charged on actuals. Please note that there might be separate import taxes that the customer may need to pay upon the arrival of the shipment in the destination country.

- We recommended creating an account on rynoxgears.com and signing in for seamless support and updates. However, you can place an order as a guest, without signing in.
- Add the desired product/s. Proceed to check the cart.
- Verify the colour, size and quantity of the products in your cart. Proceed to checkout.
- Select your country, enter your shipping address and your mobile phone number. Proceed to ship.
- The total amount to be paid is auto fetched. It includes the MRP of selected products and international shipping fees in USD. Proceed to payment.
- Select Razorpay as the payment method. Select billing address. Proceed to complete the order.
- Scroll down to see Wallet options and select PayPal as your wallet. Proceed to pay.
- Log in to PayPal and complete the payment.

In case you have any questions or need further assistance, you can contact our customer support team click here.

Typically, it takes around 5-7 working days for the domestic orders to get delivered and 10-20 working days for international orders to get delivered, after they’re picked up by the courier. We typically take 1-2 working days to process and pack an order. We work with 3rd party courier partners. In very rare cases, due to logistical, operational, or force majeure complications, the delivery may get delayed. Please note that we do not have any control over a delay in delivery by the 3rd party courier partner. However, we will do our best to escalate the delay with the 3rd party courier partner and expedite a resolution.

The following payment methods are available on rynoxgears.com
- Credit card
- Debit card
- UPI
- Net banking
- Paytm
- Wallet options
- Cashcard
- EMI options

Please note that credit-based payment methods may or may not apply, depending on your specific credit history.